The Sahra Su hotel has stunning views and many entertaining activities, but there were significant issues with the dining experience and room conditions. The staff generally provided good service, although some were unhelpful. Despite its beautiful location and entertaining options, the food quality and consistency left much to be desired, which impacted our overall enjoyment.
Rooms
5.0
Our room was quite small and located in the attic, which made it uncomfortable at times. The balcony door had issues closing properly, and the maintenance wasn’t satisfactory.
Service
6.0
While some staff members were friendly and helpful, we encountered a few who were dismissive and unhelpful, particularly at the reception.
Location
9.0
The hotel is beautifully situated in the mountains, which offered scenic views and a peaceful atmosphere.
Dining
5.0
The dining experience was repetitive and often disappointing, especially with the low quality of prepared food. However, we enjoyed the pancakes made by the dedicated staff member.
Facilities
7.0
The facilities included multiple pools and activities, which were enjoyable, although we noticed the main pool area could get crowded at times.
Michael
United Kingdom,
December
2024
5.8/10
While the hotel had a lovely setting in the mountains and offered a decent range of activities, our stay was marred by the disappointing accommodation and food quality. The staff were friendly and helpful but could not fully compensate for the issues with room cleanliness and dining options. Overall, the location provided a beautiful backdrop, but we left feeling like there were several areas needing improvement.
Rooms
5.0
The rooms were fairly basic and in need of updating; they had issues with cleanliness, including mold and broken furniture, which was disappointing.
Service
6.0
The staff were friendly and did their best to accommodate requests, but some interactions were frustrating, especially with the unhelpful manager.
Location
7.0
Set against stunning mountain views, the location was beautiful but isolated, requiring taxis to access nearby attractions.
Dining
5.0
The food varied from standard to disappointing, with limited options that lacked flavor, making the dining experience less enjoyable.
Facilities
7.0
The spa services were commendable, offering great treatments at reasonable prices, although not much else stood out.
Mason
United Kingdom,
November
2024
7.6/10
I just returned from an amazing week at Sahra Su, and I'm already missing it! The animation team kept us entertained, and the food was always varied and delicious. Although the service from some staff could improve, the standout moments made our stay truly memorable. However, the accommodations did have their quirks, particularly in terms of space and style, so if you're picky about room aesthetics, you might want to consider other options.
Rooms
6.0
The bungalows had some charm but were a bit cramped and not as polished as advertised. The space felt divided and lacked a good view, which was disappointing.
Service
7.0
While some staff were incredibly helpful, especially the manager who tried to assist during our issues, a few others seemed less friendly and a little dismissive at times.
Location
8.0
Nestled in the mountains, the location offered beautiful scenery and a pleasant escape from the hustle, but it's not close to major attractions.
Dining
9.0
The dining options were quite varied and enjoyable, with lots of tasty meals and desserts, which I looked forward to each day!
Facilities
8.0
The facilities were nice, especially the pools, but the spa services were the real highlight, providing a relaxing retreat from the daily activities.
Great animation team
Room size issues
Oscar
United Kingdom,
October
2024
7.4/10
I had a really enjoyable stay at this hotel! The grounds were beautifully kept, and there were plenty of activities to keep everyone busy. The food was satisfactory, with a great selection, including some tasty dessert options. However, the location was slightly off the main attractions, and I felt the rooms could use a bit of modernization.
Rooms
7.0
The room was fairly basic but kept really clean with fresh towels daily. It had a nice balcony and a handy little fridge.
Service
8.0
The service was generally good, with staff going out of their way to help. I appreciated their efforts, even with language barriers.
Location
7.0
Located a bit off the beaten path, a taxi was often needed to reach nearby spots like Oludeniz or Fethiye, but it was affordable.
Dining
7.0
The dining experience was decent, with a good variety of hot food options, though it could feel a bit repetitive. The desserts were a highlight for sure!
Facilities
8.0
The hotel offered several well-maintained pools and plenty of entertainment options throughout the day.
Beautifully maintained grounds
Slightly off main attractions
Luna
United Kingdom,
September
2024
6.8/10
My stay at this hotel presented a mix of experiences. While the bungalows were spacious and offered a nice setup, especially with a pool right outside, I found the air conditioning inconsistent and the staff could be quite pushy at times. The food had its moments, particularly with the snack bar, but overall, I felt there was potential for improvement in quality. The entertainment options in the evening had potential, but they didn't quite live up to expectations. If you're looking for a lively atmosphere and are okay with some shortcomings in service and food, this place might be a fit for you.
Rooms
7.0
We upgraded to a bungalow which was spacious and comfortable, featuring a nice bed and a balcony with a view. However, we did experience issues with the air conditioning leaking and had to report it multiple times before it was completely fixed.
Service
6.0
The staff was generally friendly and responsive, although we did feel a few of them were quite aggressive in trying to upsell services.
Location
8.0
The location allowed easy access to nearby towns and attractions. The atmosphere was vibrant, especially around the main pool area where many activities were hosted.
Dining
6.0
Dining options varied, with the snack bar being a highlight, particularly for pizza lovers. However, the main dining experience felt repetitive and there was room for more variety and quality.
Facilities
7.0
Facilities were decent, particularly the pools which were clean and well-maintained. However, enhancements could be made to ensure a better overall experience.
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